If your leads arrive online and end in an appointment, Saphen fits.
Painting, siding, windows, fencing, solar, landscaping and more: any business that books an estimate or consultation from online inquiries can put the Lead Agent to work.
The pattern is the same in every trade.
A customer fills in a form, waits, and fills in another. The first business to reply with a clear next step usually gets the visit. Saphen replies right away with your questions and your calendar.
Questions Saphen can ask for you
- What do you need done?
- When are you hoping to start?
- Do you own the property?
- What's the ZIP code?
Start from the template for your trade, then edit the questions to match how you work.
A booked estimate or consultation.
Two real openings from your booking hours (and your Google Calendar, if you connect it). Confirmation, calendar event and reminders 24 hours and 2 hours before. A link to reschedule or cancel, so you don't drive out to an empty house.
A good fit if…
- Online forms and email are where your leads come from
- Every job starts with a visit, estimate or consultation
- You can describe your ideal customer in a few questions
Not a fit yet if…
- Emergency work that comes in by phone (no-heat calls, burst pipes)
- Businesses that need medical or health information from customers
Common questions
Is there a template for my trade?
Setup includes templates for roofing and remodeling, plus a general template for other service businesses. Pick the closest one and adjust the questions to fit your work.
What about HVAC and plumbing?
Replacement and installation estimates fit well. Emergency calls need someone on the phone; Saphen can text back the ones you miss, but it doesn't answer calls with a voice.
Stop losing leads to slow replies.
Set up the Lead Agent in one sitting. 14-day free trial, card required, no charge until day 15. Cancel in two clicks.